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How to Order and Payment

PAYMENT UPDATE AS OF 4TH JULY 2022

Unfortunately, we are unable to process any payments other than Pay Pal online at the moment online, if you wish to order and pay by card you call our shop on 01292 611558 and they can take your order and payment over the phone. We are currently updating our site and a new look is coming soon with a selection of payment methods available. we are sorry for any inconvenience this may cause.

Please note that presently we can only deliver to addresses within the UK.

Order Online

1. Simply browse our online store via the shop by category menu, or by entering keywords to search for goods of your choice.
2. Click the "order now" button to view full details of each product, including useful hints & tips and delivery information.
3. Enter a quantity for each item you wish to purchase, and click add to basket.
4. When you're ready to checkout, hit the checkout link or button and enter your personal and delivery details.
5. On the Review Order page, check your order details and if all OK, click the continue checkout button.
6. You can select Paypal Express or WorldPay, our secure payment gateway provider, where you should enter your card details following the steps on screen. This transaction is completely secure.
7. Sit back and await delivery of your order.

For your security, payments are processed by WorldPay, and we accept the following cards:

Order by Phone

1. Take a note of the items you wish to order - it can be useful to use the web site to compile an order.
2. Call our office on 01292 618644 - lines open Mon-Fri 9am - 4.30pm
3. Call our shop on 01292 611558 - lines open Mon-Sat 7am - 5pm
4. Please ensure you have your order details, payment information and delivery details handy.

Order by Post

1. Take a note of the items you wish to order - it can be useful to use the web site to compile an order.
2. Prepare a cover note with your full details including a telephone number in case of any queries.
3. Post your order to:
   Pollok Williamson
   27 Mount Oliphant Crescent
   Ayr
   KA7 3EN